Terms & Conditions

Services

 
We provide online reputation management and online related products and services
(“Services”) for you or someone that you have designated to be the subject of the Services and for whom you will be held strictly responsible (the “Named Party”). The services are described on the individual pages for each service which can be accessed at http:/orma.com.au. We may periodically change the description or content of our Services at our discretion, to reflect enhanced capabilities, changes in the service terms, changes in regulatory requirements, and/or any other modification intended to improve the efficiency of the services or better address a perceived need among our customers.
 

Privacy and Reputation Advocated

 
By placing an order for Services, you authorise us to be your privacy and/or reputation advocate. As your privacy advocate, you authorise us to use your information to search the internet and the “Deep Web” using any tools available and to find and remove your personal information from the internet. As your reputation advocate, you authorise us to use optimisation techniques to supress unwelcome content and promote welcome content above unwelcome content on internet search engines. In addition, you authorise us to contact third parties, including creators or aggregators of personal information or unwelcome content and to take such actions as we deem appropriate to remove or suppress such content. You authorise us to take such action on your behalf and to identify ourselves as acting on your behalf. You recognise that such contact and techniques may have unpredictable side effects, including but not limited to negative responses from others. You agree to provide the information required for the services and understand that, in most cases, the higher quality of information provided by you, the better results you will experience.
 

Accounts and Domains.

 
To the extent included in the Services you order, you also authorise us to act on your behalf in creating accounts on other websites in your name, or in the name of the Named Party, as we deem beneficial to provide the Services. Use of accounts generated on third-party websites will be governed by the terms of use and privacy policies of such websites.
 

Website Content

 
All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, artwork and computer code, including but not limited to the design, structure, “look and feel” and arrangement of the content on the Site (collectively “Website Content” is owned, controller and/or licenses by or to us and is protected by trade dress, copyright, patent and trademark laws and various other intellectual property rights and unfair competition laws. Except as expressly provided in these Terms and Conditions, no part of the site and no Website Content may be copied, reproduced, republished, posted, publicly displayed, translated, or distributed in any way, without our express prior written consent. You may use information about our Services purposely made available by us for downloading from the Site only for your non-commercial, informational purposes.
 

Warranties & Disclaimer

 

You agree to use our services at your own risk. Except as stated in this Services Agreement or our Proposal, we do not guarantee the accuracy or completeness of the materials or the reliability of any content on our website or other publications. Any reliance on such content is at your own risk, and we disclaim liability for any errors or omissions.

When you submit a content removal application to a web host, the host may reference the application on their website. You acknowledge that such publications are outside the scope of our Work and are not covered by our content removal applications.

Each of the parties represents and warrants that it has all necessary power to enter into and perform its obligations and this Agreement. You further represent and warrant that (a) all information provided to us is accurate and truthful, (b) you have the right to grant us the licenses specified in the Section title “Content Publishing”, if applicable, (c) the execution and performance of this Agreement does not violate any applicable law or other contract or obligation to which you are a party or are otherwise bound, and (d) the Client Materials do not infringe the intellectual property rights, including any copyrights, trademarks, trade secrets, right of privacy, or right of publicity, of any person.

Warranties: We do not guarantee or warrant that we will find or communicate to you every example or all examples of internet content about you or the Named Party. We do not guarantee or warrant that we will be successful in effecting removal, suppression or alteration, if such service is to be performed, of any Internet Content about you or the Named Party designated as private and/or unwelcome content.

Upon successful removal or de-indexing of a URL from Google, Google Inc. may publish a notice referring to the Lumen Database, stating, “In response to a legal request submitted to Google, we have removed x result(s) from this page. If you wish, you may read more about the request at LumenDatabase.org.” You acknowledge that such publications are outside the scope of our Work and are not covered by our content removal applications.

To the maximum extent permitted by law, we disclaim liability for any loss you might suffer in connection with the use of our services, except where we have acted negligently in providing our services or in breach of this Services Agreement or our Proposal.

Nothing in this Services Agreement excludes or limits our liability for death or personal injury arising from our negligence, fraud, fraudulent misrepresentations, or any other liability that cannot be excluded by Australian law.

Except as stated in this Services Agreement or our Proposal, to the maximum extent permitted by law, we exclude all conditions, warranties, representations, or other terms that may apply to our services, website, or other publications, whether express or implied.

We, including our agents, officers, and directors, will not be liable for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • the use of our services;
  • the use of or reliance on any content displayed on our website or other publications, including:
    • loss of profits, sales, business, or revenue;
    • business interruption;
    • loss of anticipated savings;
    • loss of business opportunity, goodwill, or reputation; and
    • any indirect or consequential loss or damage.

Each provision of this clause excluding or limiting liability shall be construed separately, applying and surviving even if one or more provisions are held inapplicable or unenforceable in any circumstances. These provisions shall remain in force notwithstanding the expiration or termination of this Services Agreement.

 

Serious Crimes Policy

At orma.com.au, we are committed to maintaining the highest ethical standards in all our operations. As part of this commitment, we have a strict policy regarding serious crimes.

Serious Crimes Definition: A serious crime includes, but is not limited to:

  • Violent crimes (e.g., murder, assault, kidnapping)
  • Sexual offenses (e.g., rape, sexual assault, child exploitation)
  • Human trafficking
  • Terrorism and related activities

Discretionary Policy: The determination of what constitutes a serious crime is at the sole discretion of orma. We reserve the right to refuse services to any individual or entity involved in such activities.

Our Commitment: We believe in the importance of trust and integrity. Our services are designed to help individuals and businesses manage their online reputation ethically and responsibly. If you have any questions about our policy or need further clarification, please contact us at info@orma.com.au.